Refund policy

Refund Policy

At Edge Beauty, we are committed to supplying high-quality professional lash products. Due to the nature of our products, the following refund policy applies:

1. Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, unopened, and in original packaging.
• Proof of purchase is required.

2. Non-Returnable Items

For hygiene and safety reasons, the following items are non-refundable and non-returnable:

• Lash adhesives (glue)
• Primer
• Removers
• Any opened lash trays
• Used accessories

3. Damaged or Incorrect Items

If you receive a damaged or incorrect item, you must notify us within 48 hours of delivery with photo proof. We will assess the issue and arrange a replacement where applicable.

4. Refund Process

Once your return is received and inspected:

• Approved refunds will be processed to the original payment method.
• Shipping costs are non-refundable.
• Customers are responsible for return shipping costs unless the error was ours.

5. Professional Use Disclaimer

All products sold by Edge Beauty are intended for professional use. We are not responsible for misuse, incorrect application, or allergic reactions.